Shipping & Delivery Policy
Last updated on Sep 22nd, 2025
- For Indian buyers, orders are shipped through registered domestic courier companies or speed post only.
- All prepaid orders of in-stock items are delivered within 10 days of order placement; other orders are subject to availability and payment confirmation.
- Store pickup facility is available in the normal working hours of the store office. Customer must Contact us and inform us before coming for pickup.
- Orders are shipped within 1-8 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
- For 3D Printers which are out of stock or custom made, customer can contact us for exact date of delivery since it is a heavy machine and may be shipped through road due to weight and courier company policy.
- PROTOWINGS TECH SOLUTIONS LLP or Roto3D is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
- Delivery of all orders will be to the shipping address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7090556703 or sales@roto3d.in
Need help?
Contact us at support@roto3d.in for questions related to Orders, Payments, Shipping, Cancellations, Exchanges, Refunds and Returns.
You may alternatively Call or WhatsApp on (+91) 70905 56703